8  Living in the Information Age

This chapter deals with the topic of information literacy and provides a methodology for information processing. It is absolutely critical that today’s students be information literate.  Then information literacy is defined followed by a profile of an information literate person. The information processing methodology is presented along with a simple example and a more detailed discussion of each step in the methodology. The skills associated with information processing are identified with additional information about three specific information processing skills:  brainstorming, active listening, and memorizing. Note that the chapter ends with a section titled, Performance Levels for Listening. The descriptive sentences allow students to assess their performance at listening and provide clues as to how improvements can be made.

čRelated/Helpful Faculty Guidebook modules

čKnowledge Table for Chapter 8

Ch 8

Living in the Information
Age

Concepts

Processes

Tools

Context

Way of Being

WWW Information processing Software help system features Fred’s story (graphic artist) Goal-oriented
Brainstorming skills--
idea generation, evaluation, planning
Active listening Information processing form Amazon.com Inquisitive
Listening skills—concentration, comprehension, perception, motivation, background knowledge, classifying, targeting, empathy, attention to details, compare/contrast   Levels of listening   Resourceful
Memorizing  skills—encoding, storing, retrieving        

čOnline Resources for Chapter 8: http://www.pcrest2.com/fol/ch8.htm

čNotes on Chapter Content

What Do YOU Think? Your Active Listening Skills

Critical Reflection A Scavenger Hunt through Amazon.com

Life Vision Portfolio Passion Exploration: Favorites

čActivities

Activity 8.1: The Information Processing Methodology In-class: Full Activity 1 class period

This activity gives students the opportunity to explore the application of the Information Processing Methodology in the context of their own lives. They are encouraged to follow the model that Fred used within the chapter and to draft a plan which is really an outline of the application of the methodology. Students are asked to share their plan with a fellow student, who will complete an SII Assessment of the plan. For this reason, you should discourage students from selecting a scenario that is very personal and instead focus upon a project for a course or something similar which requires information to be found, processed, organized, and retrieved. You might consider having students brainstorm a list of possible scenarios and then ask them to choose one from the list. This activity will also work well as a team activity.

The assessment portion of the activity should be facilitated carefully, as students are prompted to assess the plan and not the specifics of the information. Some students may have difficulty in not making alternative suggestions for resources, for example. Be sure to remind students that this is not an evaluation, but an opportunity for them to help each other through assessment.

Critical Thinking Questions

  1. What are the top three criteria you can use to differentiate between a responsive individual and a self-starter?
    Students should provide criteria that differentiate in the dimensions of Knowledge (adding to knowledge versus using knowledge), Social Interactions (using relationships for success versus are engaged in enjoyable relationships), Attitude (seek challenges and push at boundaries versus react to challenges and feel good about accomplishments), and Abilities (able to cultivate new abilities in unfamiliar areas versus are able to learn from others in a specific area).

  2. Why perform a needs analysis?
    Student answers may vary but the most critical reason to perform a needs analysis is to focus the need for information as narrowly as possible. If this step is not done, it is very easy to collect a great deal of information that ultimately is not useful.

  3. What sources did your collection plan involve? Did this change when you received the assessment of your application of the Information Processing Methodology? Why or why not?
    To answer this question, students must processing the quality and utility of the information they received in the assessment. It could prove uncomfortable for students to have to do so other than individually or privately. This is part of the reason this is an individual rather than team activity.

  4. Did you use the Internet as a resource? If so, what criteria did you develop to evaluate the quality of information you might find?
    This question alerts students to the notion that there should be criteria for judging the quality of information on the internet. This topic is revisited in some detail in Chapter 10.

  5. Did you find the Information Processing Methodology helpful? Why or why not?

Activity 8.2 Using a Software Help System In-class: Orientation or Full Activity May spans multiple class periods

The purpose of the Activity is to give students an opportunity to explore the help system of a software package. While many students are comfortable using software, many are far less comfortable or capable with using the help features available. Additionally, because students are paired and asked to demonstrate features of the help system and then explain back what they learned, they are practicing active listening (which includes providing a response). If this activity cannot be completed in-class (due to technology constraints), consider asking students to complete the Critical Thinking Questions individually and document at least five features of the help system. In class, each student should explain the features verbally and allow their partner to respond to two of them verbally, by explaining what they learned.

Optionally, instructors may wish to choose a software system that students will focus upon as they complete this activity. Doing so would allow for a class-level discussion about their answers to the Critical Thinking Questions.

Critical Thinking Questions

  1. How can you access the online help?

  2. Is there a place where you can type in words and get help based upon those words (a search feature)? If so, type in a few and explain below what you typed in and what you got in return. Did you get what you expected? Was it helpful? Explain.

  3. Is there an index? If so, search at “m” and pick something with which you are unfamiliar. (If there is not an index in the help system, how do you go about finding things? Explain and then find something using this tool to find something with which you are not familiar.) Describe what you discovered.

  4. Does the software contain a tutorial feature? If so, experiment with the tutorial. Describe briefly how it worked. Was it helpful? Explain.

  5. Do you find the help system helpful? If so, what makes it helpful? If not, make two recommendations for how the software company could improve their help system.